The software is user friendly and administrator friendly. She is a tremendous trainer and supports my learning style by getting on the phone with me when needed! She is friendly, professional, and savvy. Our account rep consults with me to understand and then find the best solutions for my company. What I like most are the people at PerformYard! From the initial interactions with the sales team to the implementation it was clear PerformYard was interested in being my partner in creating a high performing organization. I'd like to be able to print an org chart that looks nice and other snapshots of screen for training seem to be low resolution quality and hard to duplicate. It would be better to be able to upload tables, or symbols, bold and separation effects to make reading long texts more easily defined. The texting is very straight forward and doesn't allow for easy organization of remarks. We found it difficult to format the text boxes with some symbols, bullets, etc. I've learned how to utilize more icons and tricks to get my tasks done more efficiently than in the beginning. Features that work well are the profile set up, cycle launches, ability to edit through simple prompts. I am getting better all the time at utilizing the software for our different needs and making sure that I can train our staff to be more independent. We are a small group but have recently revamped all of our performance materials - has been instrumental in our successful rollout. ![]() Our rep, knows how we function, is extremely helpful making suggestions, reworking forms streamlining tasks for us. The best part of our experience with PerformYard has to be with the customer service.
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